showing 'successfully delivered', but didn’t received

Asked by Kim | 5/15/2023 5:47:13 AM

This is my tracking # AS750464340CN, but I didn’t received it. Can you help with the address?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Why can't I track my China Post package?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 5/15/2023 8:53:41 PM Reply

Hi Kim,

If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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