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Shipping problem

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Hello, my tracking for the package EV997095604CN says it is reaching the international mail exchange station in guangzhou but it is stuck like this since October 3. Has it left china but it doesn’t show on the tracking websites? Thanks for the help

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2 Answer(s)

user
Hi Daniele,

It's still stuck in Guangzhou now. You'd better wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.
user
Thanks, do you know if the package has been returned to the sender? If so, how much more time do i have to wait for it to move?

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