china post :LS315064473CN

I bought a product from amazon.
The seller shipped the product using China Post.
We have confirmed that it is transferred to usps when the inquiry is made.
Please send usps delivery inquiry to my email address.
My logistics center requests the last generated delivery information.
If there is no information, I cannot distinguish my product.
I'll wait. Please.

Hello,
Can you tell me if it is normal for a package sent from China, to be actually shipped out, but not showing up as "shipped" on the China post website?
For example, this tracking number: LW449013062CN
It only shows up as saying that the number was given to the post, but not saying it was shipped. Is this normal to happen often? Could it have easily been sent 3 weeks ago, as the merchant said it was?

Thank you,

Marty

Hello, I ordered an item from China to be shipped from Canada. The tracking number is LZ598018320CN.

It appears as though China Post processes and ships it, Canada Post accepts it then sends it right back and it then gets processed and shipped again and sent back. It has happened nine times now. Clearly there is something wrong with the shipping. I contacted the company and all they do is send me a generic message showing me that it’s been shipped even though it just keeps being returned. I don’t know what else to do. Thank you.

Marty