Shipment with no updates
Asked by Jullia Touma |
0
Hello ,
I ordered via DH gate an item with tracking number LV994549592CN , and whenever i ask the seller he says it’s in transit with china post … i decided to check with you as i see the last update date was 24/4/2024 …. And i wonder if you can help me to get my order , the destination country is Sweden , receiver name is Jullia Touma .
Address : Balders vag 12 lgh 1002, 14571 Norsborg , Sweden
Please can you answer me as soon as possible ?
I ordered via DH gate an item with tracking number LV994549592CN , and whenever i ask the seller he says it’s in transit with china post … i decided to check with you as i see the last update date was 24/4/2024 …. And i wonder if you can help me to get my order , the destination country is Sweden , receiver name is Jullia Touma .
Address : Balders vag 12 lgh 1002, 14571 Norsborg , Sweden
Please can you answer me as soon as possible ?
1 Answer(s)
The package is not normal. It's stuck or lost. You need to require the seller to refund you or send a new one to you in time.
Order number: LV994549592CN
Package status: Received information (43 days)
2024-04-24 23:10 Guangzhou, your mail has passed the EU customs review and will be sent to the next link for processing
2024-04-24 21:13 Guangzhou, according to the requirements of EU customs, your mail is being pre-declared (from October 2, 2023, all air cargo mail entering the EU must be pre-declared)