Shipment not received (stuck)

Asked by Ibtissam | 10/7/2016 7:31:25 AM

My order is stuck last move the following : 2016-06-17 23:22 Shenzhen international bulk mail processing center, left .
tracking number 03226182685

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

I sent the package back to China and it's stuck at the customs. What should I do?

3 Answer(s)

sahana | 10/7/2016 7:10:23 PM Reply

Hi,

Your package is sent by China Post Ordinary Small Packet Plus. It's a cheap service without registration. Also, it has a high rate to be lost. Since it has left China in June and you havn't got it yet, it may be lost on the road. You'd better contact Morocco Post to ask if they have received the package. If not contact the seller to ask your money back.

Ibtissam | 10/8/2016 6:53:56 AM Reply

Now i can't get it's lost , the same thing happened with the first shipment tracking number 02822252816 and i can't find it in Morocco Post what can I do please ?

Gina | 10/8/2016 7:48:26 PM Reply

Hi Ibtissam,

Is the packet sent by the seller? The seller should contact China Post in China to make sure if it's lost. You should ask your money back from the seller by opening dispute to ebay/aliexpress/amazon whichever you paid the money to.

Related Questions

Where is my shipment (1 reply)

First, I am very upset about the delay in the shipment, as it has been more than 38 days and I have not received the shipment yet

When I access the tracking, it appears on the 17 Track website that the shipment has been received, but I have not received anything
I sent several previous emails to find out the name of the shipping company responsible for delivering my shipment so that I could communicate with them, but unfortunately to no avail and there was no response from you.

QBS620241258CD

Why is this shipment stuck ? (2 replies)

Hello
Why is this shipment stuck despite the arrival of the other shipment? Thank you
LP155497401SG
LP155717629SG
This shipment was sent by mistake to Hong Kong, but was transferred to China
please help

Shipment stuck in Liege Linehaul for 16 days (3 replies)

I have noticed that some people have a problem with shipments that arrived on 01.12 in Liege. I have a shipment that has been stuck in Liege since 1st December and is not moving. I also have a shipment that arrived in Liege on 02.12 and has already been delivered to the destination coutry. Therefore, the problem is not because of Covid-19. I first contacted the seller, then the post offices in Belgium and the Netherlands, and finally the airport and customs in Liege. No one can tell me why the shipment is stuck. I want some information, becouse there isn't logical explanation why the shipment from 01.12 in Liege is stucked and shipment from 02.12 in Liege is delivered in destination country.