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Shipment not received, seller insists that it arrived Nº AT484289982CN

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This is the second time I have asked about package number AT484289982CN and I have not received an answer to my questions. I do not want to think that anyone wants to take responsibility for this possible fraud by the seller? I want to know the name of the transport company and contact telephone number (WhatsApp or email address.
- Postal address of the GELVES delivery center where I received package number AT484289982CN and telephone number.
Delivered ES Andalucia GELVES, on Monday, August 19.
- I have verified that it is not Correos de España
As long as a signed delivery document is not presented, the seller is responsible for the loss, however eBay tells me that the refund of the amount is not applicable, because the seller claims that it arrived. That is why there must be proof of delivery, even if it is from a neighbor. The delivery address is very correct, I receive shipments very frequently at that address. Working hours from 09:00 to 14:30.

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1 Answer(s)

user
Hi Juan,

We have got many fraud similar to your case. The seller shipped some junk to another address in your city. Cheater did this shipping action because cheater needs a "delivery " tracking result to claim payment from victim's credit card bank (Banks usually require seller to provide a shipping proof before releasing money to vendor). Please call your bank and report fraud asap.

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