I have noticed that some people have a problem with shipments that arrived on 01.12 in Liege. I have a shipment that has been stuck in Liege since 1st December and is not moving. I also have a shipment that arrived in Liege on 02.12 and has already been delivered to the destination coutry. Therefore, the problem is not because of Covid-19. I first contacted the seller, then the post offices in Belgium and the Netherlands, and finally the airport and customs in Liege. No one can tell me why the shipment is stuck. I want some information, becouse there isn't logical explanation why the shipment from 01.12 in Liege is stucked and shipment from 02.12 in Liege is delivered in destination country.

First, I am very upset about the delay in the shipment, as it has been more than 38 days and I have not received the shipment yet

When I access the tracking, it appears on the 17 Track website that the shipment has been received, but I have not received anything
I sent several previous emails to find out the name of the shipping company responsible for delivering my shipment so that I could communicate with them, but unfortunately to no avail and there was no response from you.

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In your first reply mentioning my shipment details which I have already seen in tracking with tracking number AM099867828CN. Since the shipment was received by china post and delivery some where in Yanbu it mean shipment was there with china post. How you are saying ask back seller give another tracking number or ask back for refund. Whereas china post received it and provide the details in tracking status, which means china post delivered it in Yanbu on wrong location. Why china post did not called me once it arrived in Yanbu. Usually we receive phone call from carrier once it arrives in designated city they make the delivery of shipment.
Your answer have no logic. Please share china post contact number in Saudi Arabia to call and check where is my shipment delivery. Thank you