shipment no. AT649407706CN
Asked by Paolo |
0
Hello.
I am writing to you to inquire about shipment no. AT649407706CN.
The tracking shows that there was an unsuccessful delivery attempt on
February 27 at 2:27 pm, Italy local time,
but the concierge is closed at that time...
You should make the delivery at the concierge in the morning between 8:30 am and 12:00 pm or in the afternoon between 3:00 pm and 6:00 pm from Monday to Friday (Saturday only between 8:30 am and 11:00 am).
Thank you and I await your kind reply.
Kind regards.
I am writing to you to inquire about shipment no. AT649407706CN.
The tracking shows that there was an unsuccessful delivery attempt on
February 27 at 2:27 pm, Italy local time,
but the concierge is closed at that time...
You should make the delivery at the concierge in the morning between 8:30 am and 12:00 pm or in the afternoon between 3:00 pm and 6:00 pm from Monday to Friday (Saturday only between 8:30 am and 11:00 am).
Thank you and I await your kind reply.
Kind regards.
1 Answer(s)
Sorry, we are only a tracking platform and couldn't deal with the package for you. In this case, you need to contact the seller to ask for the new tracking number in Italy. Then, use the number to contact with Italy Post to deliver again. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.