Shipment never arrived

Asked by Giorgio | 12/5/2024 2:38:58 AM

Hello, I am waiting for a shipment, tracking number: AM555626115CN. From the search sites, it says that it was delivered at 32.19 on December 3, 2024. Impossible, the courier does not deliver at night! And anyway we were at home ... I do not know if by chance the delivery date means that it is stopped at some post office, but we have no other information to track it and the POSTE ITALIANE office does not know this shipment, can you help us?

1 Answer(s)

Daisy | 12/5/2024 9:29:35 PM Reply

Hi Giorgio,

It was delivered on Dec. 3. If you don't receive it, try to contact the seller to check it for you. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply, it may be a scam. We have found many seller uses china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud asap.

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