☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Shenzhen, STOPED at " Released from import customs

|

Hi,
"Shenzhen, " Released from import customs" is the last update from 20 days ago, that I got for my order. Tracking number is RY525134996CN. Is there any clearance issue? Because the same thing happend now with my other order Tracking number: RY525164366CN. Why has tracking stopped at Shenzhen?

You may get the answer from the following articles:

China Import and Export Regulations 2024
I sent the package back to China and it's stuck at the customs. What should I do?
List of China Post Forbidden Items

1 Answer(s)

user
Hi T-Patrick,

According to the latest tracking information, it couldn't be passed the customs check and is still stuck at the customs now. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Related Questions

Shenzhen, STOPED at " Released from import customs (1 reply)

Hi,
"Shenzhen, " Released from import customs" is the last update from 20 days ago, that I got for my order. Tracking number is RY525134996CN. Is there any clearance issue? Because the same thing happend now with my other order Tracking number: RY525164366CN. Why has tracking stopped at Shenzhen?

What does the status Import Customs Clearance (1 reply)

What does the status Import Customs Clearance mean after it’s Released from Customs? Package from Europe to Shenzhen, China.

TRACKING STOPED (1 reply)

MY TRACKENG STOPED WHEN IT ARIVED TO THE US UU544662355CN PLEASE HELP

Tracking (1 reply)
Stuck at import customs (1 reply)
No update long time,Shenzhen, import customs release,Last update (1 reply)
Where is package after customs release? (2 replies)
RETURN PACKAGE HOLDED IN IMPORT CUSTOMS - Shenzhen (1 reply)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2025

Hot Topics

Shenzhen international bulk mail processing center (143 replies)
Where is my package? (137 replies)
Where is my package (101 replies)
Help ! I think my order may be stuck on a departed facility (75 replies)
My parcels stuck at GUANGZHOU import customs (73 replies)
What does EME mean? See tracking last row (53 replies)
Is the package being held by China Customs? (51 replies)
Shenzhen Bureau of international mail exchange, return, notes (48) (50 replies)