Shanghai, return to the deposit?

Asked by anem | 5/17/2021 9:30:11 AM

Hi, parcel tracking shows 上海市, 退回妥投 (Shanghai, return to the deposit) since 2021-05-11 15:40. Why?
CY000887285CN
Thank you

1 Answer(s)

Daisy | 5/19/2021 12:38:44 AM Reply

Hi anem,

It didn't pass the customs check and was returned back to the seller. The seller has got it on May 11. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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