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Shanghai, export customs / retention to be verified

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Hi my package has been stuck in this status Shanghai, export customs / retention to be verified since 12/12/20 its is now 12/29/20. I have tried to contact the seller but i have received no response from them on the status of my package. Can you Help with this please? Tracking # is LY583962762CN Thank you!

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7 Answer(s)

user
Hi JCumbie,

It couldn't be passed the customs check and is still stuck at the customs now. You need to contact the seller to give you a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back.
user
LV446853195CN can you please tell me the reason for stuck my parcel from many days? whats the solution?
user
Hi peterromero09,

It couldn't be passed the customs check. You need to contact the seller to reflect the problem and let the seller give you a solution in time.
user
Please can you give me china post customs help line number.
Shanghai Municipality, Export Customs/Retention Pending Inspection . This is update for my parcel from 90 days
user
how can i pay tax to china post online ? after they clear my package
user
Hi peterromero09,

China customs number is 12360. But you couldn't call from abroad. Also, you couldn't pay online, you need to let the sender in China to pay.
user
My package clearer customs, then it went to another station and status is retention for inspection. What is going on with my package? And what do they do with it at inspection? Anything i can do to speed up the process? LV748003892CN

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