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Sent from GER to CHN via DHL - almost 4wks now

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Got a parcel sent from Germany to China via DHL. Is China Post the carrier to take over once the parcel arrives in China? If so, UY542274684DE is the tracking number - BUT tracking option has not been purchased in the first place and my chinese phone number has not been put on the parcel as well. Anything I can do about it?

1 Answer(s)

user
Hi Kr.15,

It will be delivered by DHL when it arrives in China. You need to contact DHL in China by calling 95380 to reflect the problem and get a solution when it arrives in China.

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Sent from GER to CHN via DHL - almost 4wks now (1 reply)

Got a parcel sent from Germany to China via DHL. Is China Post the carrier to take over once the parcel arrives in China? If so, UY542274684DE is the tracking number - BUT tracking option has not been purchased in the first place and my chinese phone number has not been put on the parcel as well. Anything I can do about it?

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