China Post: 86 10 11185 EMS: 86 10 11183

Seller says item in transit but tracking says otherwise

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EV933653971CN Is my tracking number. It says:

•“Guangzhou City, leaving the Guangzhou International Center, the next stop, Guangzhou International Exchange Station (transit)”
then after that it says
•“handed over to airline transport”

The item was shipped September 16th and the last update was the 17th... I’ve never had an EMS package take this long and the seller keeps telling me to wait, but I believe it never left China as tracking says it had another stop at the international exchange station. Usually it will say departed once it handed to airline and then leaves China.

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1 Answer(s)

user
Hi PackagePro,

It's delayed in China due to some reason. I suggest you wait for more days to get update. If there is any update in two months, you need to contact the seller to give you a solution as soon as possible.

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EV933653971CN Is my tracking number. It says:

•“Guangzhou City, leaving the Guangzhou International Center, the next stop, Guangzhou International Exchange Station (transit)”
then after that it says
•“handed over to airline transport”

The item was shipped September 16th and the last update was the 17th... I’ve never had an EMS package take this long and the seller keeps telling me to wait, but I believe it never left China as tracking says it had another stop at the international exchange station. Usually it will say departed once it handed to airline and then leaves China.

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