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Seems my package was returned to China or never left the Country EV996452976CN

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Please your help. I am confused, a month ago seemed that my package was exported out of China (Guangzhou)and now, a month later it says it was returned and going to Nanning:
2021-10-25 16:38 广州市, 离开【广州国际邮件处理中心】,下一站【南宁国际邮件处理中心】
2021-10-24 22:32 广州市, 【广州国际邮件处理中心】已出口直封
2021-10-24 22:12 广州市, 【广州国际邮件处理中心】退回,备注:安检退回
2021-10-24 15:36 广州市, 【广州国际邮件交换站】退回
2021-09-24 06:57 广州市, 已交承运商运输
2021-09-24 04:26 广州市, 【广州国际邮件处理中心】已出口直封
This is a medical device i need urgently to recover my health. I am very confused. Can you, please advise?

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1 Answer(s)

user
Hi Carlahud,

It didn't pass the check on October 24. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

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Please your help. I am confused, a month ago seemed that my package was exported out of China (Guangzhou)and now, a month later it says it was returned and going to Nanning:
2021-10-25 16:38 广州市, 离开【广州国际邮件处理中心】,下一站【南宁国际邮件处理中心】
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