Security check returned twice

Asked by Giannis | 5/5/2016 4:23:00 AM

My tracking number is RI931493035CN. I ordered a tempered glass for my smartphone but the security check didn't approve it twice. What happened? Can you approve my delivery?

3 Answer(s)

Steven | 5/6/2016 1:41:33 AM Reply

Hi Giannis,

Don't worry. I think there is no problem to send a tempered glass for smartphone. Sometimes, it's not your parcel having problem to pass the security check but one of the packages together with yours couldn't pass the custom scan.

I think it has passed the security check the second time.

KMT | 8/3/2021 7:24:20 AM Reply

My Parcel (RE231361954CN) is Rejected by Safety Check Point three time this is normal or something happened.

Daisy | 8/5/2021 5:02:54 AM Reply

Hi KMT,

It couldn't be left China. According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible.

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