Says my package was delivered, but I have not received it

Asked by Gary | 2/27/2025 11:05:30 PM

My package side it was delivered on 2/27/25. I have not received my package, and my cameras doesn’t show anything being delivered. Any help would be appreciated, thanks.
Tracking ID AM696178922CN

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/2/2025 10:17:23 PM Reply

Hi Gary,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Why does it say delivered? (2 replies)

My tracking info says it's been delivered. I never received it. It doesn't tell me where it got delivered, just says delivered. Says it's from USPS, they say they never received it. Contacted the company, and they said to contact my post office. I did, but they said they can't do anything because they never received anything. And now the company is ignoring me. Where is my package please?

The tracking status says delivery completed but I haven't received the package (1 reply)

I would like to know who received my package and where it was delivered to because I have not received my package yet. Is it delivered to the correct address? I live in Tallvägen24 lgh1002 Brastad 45430.

Package not received (0 reply)

The package no is : AM619559274CN has't been received!
Although your process says package delivered. pleass Checked with neighbors etc. No where delivered!!!!!!!!
Did NOT receive any message or call that package would be delivered or anything by whom where or any question No notice of delivery in mailbox.