Tracking for this parcel claims that the item has been "delivered" and yet the item is not here.
When I contacted customer services, I was advised to "check my mailbox" despite the order being for a 56 square feet chicken coop with run - I'm not certain how that would fit in my mailbox, if I even had a mailbox instead of a letterbox in my door.

I am now told to check my "local post office" despite having already done so and being told by Royal Mail that they are not the couriers and the tracking number is not on their system.

Please can you confirm who the courier is, before I ask the bank to reverse the payment.

Tracking say order delivered. But it is not here. Can you tell me which delivery carrier delivered it. Says
EUB but don’t know what that is. Please advise asap as to whether or not I will ever get this item.

Tracking EUB AMG808938521CD

Please find below my first 1uestion and your answer.
The parcel has never been delivered in my mailbox. I received a call about a month ago from a delivery guy, to open my door but I wasn't at home. I asked him to leave the parcel at my neighbour s shop, right in the same building, but he refused and said the parcel will be delivered later. I never had any news song the , and certainly nothing has been delivered in my mailbox. What shall we do?




Asked by carine dolek | 7/19/2019 4:35:40 AM

hello

here is the tracking number of the parcel I never received: 8P000069638713001. Can you please help?
1 Answer(s)
user
Daisy 7/20/2019 4:03:07 AM

It's delivered to the sender on June 21:

2019-06-21 00:00
Your package was delivered in a mailbox

2019-06-21 00:00
Your parcel is being delivered

2019-06-21 00:00
Your package arrived on our regional agency

2019-06-05 00:00
Your parcel has been shipped by your webmerchant, but has not yet been supported by Private Parcels