Says item delivered but but not in our mailbox nor by our door.

Asked by Nashi khalastchi | 12/10/2024 11:04:09 AM

Tracking say order delivered. But it is not here. Can you tell me which delivery carrier delivered it. Says
EUB but don’t know what that is. Please advise asap as to whether or not I will ever get this item.

Tracking EUB AMG808938521CD

You may get the answer from the following articles:

How long does it take to ship via China Post?

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Tracking for this parcel claims that the item has been "delivered" and yet the item is not here.
When I contacted customer services, I was advised to "check my mailbox" despite the order being for a 56 square feet chicken coop with run - I'm not certain how that would fit in my mailbox, if I even had a mailbox instead of a letterbox in my door.

I am now told to check my "local post office" despite having already done so and being told by Royal Mail that they are not the couriers and the tracking number is not on their system.

Please can you confirm who the courier is, before I ask the bank to reverse the payment.

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