Hi matt morgan,

If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM074830416CN
Package status: Successfully received (15 days)
Country: China -> United Kingdom
2023-10-11 14:53 GB Luddesdown, Kent Luddesdown, Kent Luddesdown, Kent , GB Luddesdown, Kent
2023-10-10 10:45 GB Luddesdown, Kent Luddesdown, Kent, Gb Luddesdown, Kent Luddesdown, Kent, Outbound Delivery
2023-10-09 17:29 In/At Mailbox, In/At Mailbox, Express in transit within the country
2023-10-08 16:20 Luddesdown, Kent, United Kingdom, destination transshipment [Luddesdown, Kent], express shipments in transit within the country
2023-10-07 15:20 GB Luddesdown, Kent, the shipment arrives at the processing centre
2023-10-06 17:25 The import customs keep it for inspection, and the express arrives at the processing center
2023-10-06 12:35 The United Kingdom arrives outside the country [destination customs], Customs clearance is in progress, and the express arrives at the processing center
2023-10-05 15:20 Arrive at the Airport of Destination country, Express arrival processing center
2023-10-04 22:15 China's customs clearance is completed and sent to the transshipment country [in transit], and the express leaves the processing center
2023-10-02 17:25 China Leave processing center, express shipments in transit within the country
2023-10-01 15:29 China Arrive at processing center, express shipments are in transit within the country
2023-09-30 16:25 China left [Shenzhen Processing Center] has been exported and sealed, and express mail has left the processing center
2023-09-29 14:29 Shenzhen arrives at [Shenzhen Processing Center], and the express arrives at the processing center
2023-09-28 10:25 Wenzhou leaves [Wenzhou processing center], the next stop [Shenzhen processing center], Departed from post office, express mail leaves the processing center
2023-09-27 16:25 Wenzhou arrives at [Wenzhou processing center], Arrived to post office, express arrives at the processing center
2023-09-27 06:08 Wenzhou City, China Post has received mail
2023-09-27 06:08 Wenzhou City, Customer Handover