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Says delivered but not received!

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I’ve been tracking my parcel and have noticed the it says it’s been delivered, but I have not received my parcel at all. It seems strange, but should the tracking number contain information about the address it is being sent to so the parcel doesn’t get lost?

AG093840447CN

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1 Answer(s)

user
Hi Jen,

According to the tracking information, AG093840447CN was delivered on May 30. If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AG093840447CN
Package status: Delivered (19 Days)
Country: China -> United Kingdom
2023-05-30 09:34 UK, GB GREATER MANCHESTER YINGGUO
2023-05-27 10:38 UK, GO DELIVERY [B GREATER MANCHESTER YINGGUO]
2023-05-19 08:29 UK, Express Arrival Center [GB GREATER MANCHESTER YingGuo]
2023-05-12 11:02 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-05-12 10:07 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-05-11 16:51 Dongguan City, leave [Dongguan International Company Direct International Business Department], the next stop【Guangshang Center】
2023-05-11 16:40 Dongguan City, [Dongguan International Company Direct International Business Department] has been received

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