Says delivered but not delivered

Asked by johnbelfast2 | 3/31/2022 11:18:15 AM

I ordered a sauna from a website using my credit card and was given a tracking number AS135780959CN for China Post. The tracking says it was delivered but it wasn't. Have I been scammed?

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How long does it take to ship via China Post?

1 Answer(s)

Daisy | 4/4/2022 6:18:59 AM Reply

Hi johnbelfast2,

According to the tracking information, AS135780959CN was delivered on March 30. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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