RY279448990GB parcel can I get in touch with customs to find out why my my parce

Asked by John | 11/29/2022 10:49:39 AM

According to my tracking information the package should have been delivered a week ago instead it's stuck at customs I do not know why why can you find the answer for me your

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1 Answer(s)

Daisy | 12/1/2022 6:32:02 AM Reply

Hi John,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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