Hi Agnes,

It's delayed due to the coronavirus. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

Number: RV557046618CN
Package status: Expired
Country: China -> Philippines
2021-04-21 21:25 Guangzhou City, has been handed over to carriers transport, affected by the outbreak control, mail time limit is longer than usual
2021-04-21 21:25 Guangzhou City, has been handed over to the carrier transport
2021-04-21 21:12 Guangzhou City, leave the Guangzhou International Mail Processing Center, the next stop ,Guangzhou International Mail Exchange Station (via)
2021-04-21 13:51 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-04-21 13:51 Guangzhou City, Guangzhou International Mail Processing Center returned, note: security return
2021-04-17 11:30 Guangzhou City, has been handed over to the carrier transport
2021-04-17 11:30 Guangzhou City, has been handed over to the carrier transport
2021-04-16 12:00 Guangzhou City, Guangzhou International Mail Processing Center has been exported straight
2021-04-15 22:46 Guangzhou City, Arrival at Guangzhou International Mail Processing Center (via)
2021-04-15 21:04 Foshan City, leave Foshan Mail Processing Center, next stop , Guangzhou International Mail Processing Center
2021-04-14 23:10 Foshan City, Arriving at Foshan Mail Processing Center
2021-04-14 23:09 Foshan City, leave the International Small Bag Processing Center, next stop ,Guangzhou International
2021-04-14 20:55 Foshan City, "International Small Package Processing Center" has been sent

Yes I emailed the seller thru their support email and they said it was sent and arrived in my country Philippines and i replied them asking to provide a receipt to proved that it was arrived and how come it arrived in the Philippines that when I checked and track the status of my shipment page cannot be found and the tracking number in the post office you have said expired. Please advise Thank you.