Hi, I want to ask, if my package is send back to seller. RV488691777CN

my package still keep returning all the time, what is happening china post? are you going to send this package or not ? even the seller saying he have no control he have nothing to do? if you not going to send my package then why I keep waiting with no result? as I know you ding good service but why this time I'm suffering with china post ? if no chance to send it which I do not know what is the reason then send it back to the seller so I can get my money back, or fix the issue and send it to me, it stuck in the last stage before flying to my country since long time keep returned, what is the reason ? please give me solution for my problem .and please don't tell me to contact the seller as he also said he only can refund me if he received the package back to him.

Hello, I gave a package that a returned back to the seller. Is there a way I or the seller can claim the package and send it through to her. Or is there a way for china post to send it back to me? My tracking number is EJ304963250AU.