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Royal Mail claiming they know nothing as usual

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LZ600277855CN
Could you tell me where this parcel is
Royal Mail is play dumb again
The parcel has been in flight for a while
The Royal Mail tracking says that the parcel has left destination country and more details will follow soon but it hasn’t changed in days
When I contact them they tried to say they knew nothing of my tracking number which shows up on their web page
Can you help since I don’t trust Royal Mail

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3 Answer(s)

user
Hi Moira,

It usually takes about 15-30 days to have update showing it arrives in UK after airline departure. You'd better wait for more days to get update.
user
One parcel has reach Heathrow but this one has been stuck for 21 days on the same tracking flight departure
Can you tell me what is happening
LZ600277855CN
user
Hi Moira,

Shipping is taking longer due to the pandemic. The delivery time for packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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