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RN673101341GB my parcel has not been delivered to me

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Hi my parcel is stuck in custom clearance can you help?

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4 Answer(s)

user
Hi andrew,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

user
Hi Daisy i am the receiver, i live here in china, no one has contacted me. can you help
user
Hi andrew,

You need to check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.
user
i am the receiver no not received anything

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