Il mio pacco numero AM554961481CN risulta delivered ma io non ho ricevuto nulla. Potrei avere informazioni in merito?

More than one person, like me, complains about not receiving the package with the same tracking number: AM554961481CN.
This is not normal! I am told that it was delivered to Rome on 12/12/2024 but I, in Tagliacozzo, have received nothing (the Chinese post does not deliver to Italy ...).
If the package is not delivered to me before the 23rd, I will file a complaint with the Postal Police.
I await a comprehensive but positive response.

info about my package with number track AM554961481CN
thanks