Reusing Tracking number

Asked by Kelly | 6/15/2020 1:18:10 PM

Hi my parcel arrived but was missing two items so seller is reposting however has said he will send under same tracking number. Can this be done?

Because when I put the tracking number into track17 it just brings up the already delivered parcel not the ones he is resending .

Thanks

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 6/16/2020 2:05:19 AM Reply

Hi Kelly,

It's impossible to have the same tracking number. You need to ask the seller to provide the new one. If he couldn't provide, that means he hasn't shipped it.

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