Returning faulty item to supplier

Asked by Doug Blight | 1/11/2021 6:23:37 PM

I am trying to return my faulty item to the supplier -
6.2 inch car dvd android 10.0 gps navigation for Toyota prado rav4 corolla vios radio multimedia system Screen Size:6.2'',Car Make:For toyota universal.
My item has been returned by China Customs -
"IMPORT FORBIDDEN BY CUSTOMS "
How do I find out why it is forbidden, not able to read attached label.

1 Answer(s)

Daisy | 1/11/2021 6:55:44 PM Reply

Hi Doug Blight,

If it's forbidden by the customs. It should be due to the item itself that is not allowed to import to China. It will be returned back to you in normal.

Related Questions

Returning faulty item to supplier (1 reply)

Package stuck in Hangzhou Customs (0 reply)

I returned an online order to China that was faulty via international tracked and signed Royal Mail RY445116279GB. Item shows as stuck in Hangzhou customs for nearly 3 weeks. What can I do? The company I am returning to is not responding. Thanks

Parcel Stuck at Xiamen Customs for over 3weeks (2 replies)

Hello, I returned a faulty item to the seller by trackable post. Tracking shows item is at Xiamen Customs. Can I contact them? If so, what is their number?
If I can't contact, can you please advise what to do to get the item to its destination. Thanks

Parcel stuck at Guangzhou "Item Presented to Customs" (3 replies)

Item Presented to Customs Guangzhou (1 reply)

Return of faulty goods stuck in Guangzhou 4 weeks (0 reply)

When will my parcel be delivered (1 reply)

My parcel held in customs (0 reply)