China Post: 86 10 11185 EMS: 86 10 11183

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I want my package returned because it’s no longer needed and want my money refunded. How do I do this when my package is already in transit? How do I get my package to be returned before it arrives?

2 Answer(s)

user
Hi Gonzo,

If the package has already left China, it couldn't be returned back. You can only return it back after you receive it. If it's still in China, you can contact the seller to stop it.
user
Hello i know shipments are deleyed due to virus but i cant understand if my order has even left china.
Tracking Nr: CP407335217CN

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Trackng number: RB833324187SG
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2019-11-11 02:59, Beijing, Beijing Exchange Station Return
2019-11-10 06:44, Beijing, delivered to air transport
2019-11-10 06:44, Beijing, delivered to air transport
2019-11-09 12:44, Beijing, Beijing Post International has been exported directly sealed
2019-11-09 12:44, Beijing, Beijing Post International return, note: security return
2019-11-09 03:36, Beijing, Beijing Exchange Station Return
2019-11-08 07:23, Beijing, delivered to air transport
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2019-11-06 22:58, Beijing, Beijing Exchange Station Return
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2019-11-05 01:47, Beijing, Beijing Exchange Station Return
2019-11-04 06:00, Beijing, delivered to air transport
2019-11-03 12:37, Beijing, Beijing Post International has been exported directly sealed
2019-11-03 12:37, Beijing, Beijing Post International return, note: security return
2019-11-03 06:31, Beijing, Beijing Exchange Station Return
2019-11-02 06:26, Beijing, delivered to air transport
2019-11-02 06:26, Beijing, delivered to air transport
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2019-10-29 07:34, Beijing, delivered to air transport
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2019-10-28 12:45, Beijing, Beijing Post International return, note: security return
2019-10-28 03:52, Beijing, Beijing Exchange Station Return
2019-10-27 08:15, Beijing, delivered to air transport
2019-10-27 08:15, Beijing, delivered to air transport
2019-10-26 14:13, Beijing, Beijing Post International has been exported directly sealed
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2019-10-26 03:05, Beijing, Beijing Exchange Station Return
2019-10-25 17:13, Beijing, delivered to air transport
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2019-10-18 10:58, Singapore, Singapore has exported directly
Origin:
2019-10-21 00:00, Arrival at Processing Center (Country code: CN)
2019-10-21 00:00, Arrival at Destination Post (Country: CN)

Cancel Delivery & Return to Sender (1 reply)

Hi,
I hope all is well.
I have a package with tracking # LY266125094CN by China Post. The package is currently in China. I need the package to be canceled and returned to sender (no one will be accepting the package at the final destination in US). Amazon Seller MOCOHANA is aware and approved cancellation and returning package. Hoping to avoid the package being sent to the US (making return difficult).

Current Status: Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

Thank you for your help!
Liz

Return (8 replies)

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