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Return address in China seems wrong. Can you check?

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Hi, I need to return an item to a Chinese based company. It took 7 days for them to finally give me the return address despite requesting it, which further arouses my suspicion of it being a bone fide address. The telephone number they gave me is not recognised either.
The address is,
203 Youzhou, Elevator Door No. 1, Hongrun Wisdom Park, Hetai Road, Jiangxia, Baiyun District, Guangzhou City, Guangdong Province, China

Thank you
Big Alex

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5 Answer(s)

user
Hi Big Alex,

I don't find any park called Hongrun Wisdom Park. You'd better contact the company to confirm.
user

203 Youzhou, Elevator Door No. 1, Hongrun Wisdom Park, Hetai Road, Jiangxia, Baiyun District, Guangzhou City, Guangdong Province,China
user
Hi Alex,

I've had the same experience. Did you manage to return the product to them using that address and did you get a refund?

Was it for the Beralu projector? I'm annoyed that they didn't mention the projecter wasn't compatible with streaming websites.
user
Did you end up being able to return it? I am wondering if I should just keep the item and sell it. It seems so sketchy. Thank you!
user
Bought headphones. Absolutely a scam Thank goodness I have put a claim in with Paypal
Bytech
12:43 AM (9 hours ago)
to me

Dear Customer

Hello.

According to our policy, we don't provide shipping label, please note that.
1. you need to pay the shipping and customs clearance fees, as well as taxes.
2. we are the consignee, we are not responsible for any taxes and fees, you need to pay them by yourself.

Below is the address where you need to send the goods back to us:
206, Elevator door No.1 Hongrun Wisdom Park, Jiangxia Hetai Road, Baiyun District, Guangzhou City, Guangdong Province, China, 510000
Attn: Ju Yifang,
Tel: 13710574320
If you decide to return the product, please clean our products. After receiving the package, we will check the product.
Please note that if we do not receive the package, we will not be able to process the refund.

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Return address in China seems wrong. Can you check? (5 replies)

Hi, I need to return an item to a Chinese based company. It took 7 days for them to finally give me the return address despite requesting it, which further arouses my suspicion of it being a bone fide address. The telephone number they gave me is not recognised either.
The address is,
203 Youzhou, Elevator Door No. 1, Hongrun Wisdom Park, Hetai Road, Jiangxia, Baiyun District, Guangzhou City, Guangdong Province, China

Thank you
Big Alex

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