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Request for Delivery of Undelivered Goods

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On the 26th of August, 2023 I purchased Thomasville Lowell 8-Piece Fabric Modular Sofa with the Order Number. XZJ2023082611619367 and Tracking number AM070835355CN. I have never receive my order. Shipping label was sent to me which is GUIJI REF. NUMBER MD230826490738. Please resend my order or refund my money. Thanks.

1 Answer(s)

user
Hi Bukola Olatunji,

As you bought it from a seller, you need require the seller to refund you or resend your order to you. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM070835355CN
Package status: Successfully received (20 days)
Country: China -> United Kingdom
2023-09-16 22:29 GB【Already submitted】, Already submitted
2023-09-14 20:25 GBOut for Delivery, mail is running within the country [on the way to delivery], delivered outside the home
2023-09-13 19:25 GBDISTRIBUTION CENTER, express shipment arrival processing center, express shipment arrival processing center
2023-09-12 15:25 GB arrives at the overseas destination [Customs clearance in progress], and the express arrives at the processing center
2023-09-10 12:25 The airlines are shipping, transshipment to overseas destination [airline departure] China, express shipment is being transshipped domestically
2023-09-08 09:29 The goods are being cleared through customs【Customs clearance】China, the express shipment is being transshipped within the country
2023-09-05 17:25 Leaving [Shanghai Processing Center], the shipment has been exported and shipped to China. The express package leaves the processing center.
2023-09-02 14:29 Arrive at [Shanghai Processing Center] Shanghai, the express shipment arrives at the processing center
2023-08-31 12:25 Leave [Wenzhou Processing Center], next stop [Shanghai Processing Center], Wenzhou, the express shipment leaves the processing center
2023-08-29 09:25 Arrive at [Wenzhou Processing Center], Wenzhou, the express arrives at the processing center
2023-08-28 21:55 Wenzhou City, China Post has received the mail
2023-08-28 21:55 Customer handover

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