I was told that I can't send my luggage because it is to big. Is that true? My luggage is 70cmx50cmx35cm. If you could answer me as soon as possible that would be very nice.

hello,
I'm Taku Saito from Laserconnect in Japan.
We sent machine parts to a Chinese company we do business with, but they never arrived.
When confirmed by EMS tracking, it was stopped in EMS Wuhan.
I heard that the reason is related to tax payment.
I checked with Japan's EMS and heard that if payment is not made, the item will be returned to Japan.
When I tracked the EMS again today, it showed "武汉市, 已退运 2023-10.20 13:06".
Does this mean My parts will be sent back to Japan?
I couldn't come to terms with the payment, so I was thinking of having it return to japan.
I would like to know what the current status of this part is and what will happen in the future.
Again, I would like to have this parts sent back to Japan.
EMS ITEM No. EN278660001JP
Best regards.

Hello,
I want to ship some luggage to India. The luggage has contain mostly cloths and some documents, no any prohibited items. My luggage is in a trolley bag (American tourister brand, size 80X50X30 cm and weight around 22 Kg). So, I want to know that, is it possible to ship India? And what will be the cost for it. I prefer to ship via Surface or SAL. I am looking forward to your consideration.
Thank you