China Post: 86 10 11185 EMS: 86 10 11183

reclamation from Brazil

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Hi, my friend sent me a jersey like a gift but he did not declare it like a gift and did not declare its valor too. When it arrived here in Brazil, the post service told me that i have to pay US$70 to get it, i did not accept and i told him to return the item because i can not pay US$ 70 for something that costs US$20. The item is already in China. Can you declare it like a gift and declare its valor (US$ 20)? this is the tracking number CP330666541CN.

4 Answer(s)

user
Hi Dimek,

If you return it back to China and it's in China now. Your friend should get it first and then send it again by declaring it like a gift. China Post couldn't do it for you without the permission of the sender.
user
I asked the post service from Brazil to resend the order to the sender and the post service says that it was authorized and returned to the country of origin (China), and after that it does not update on ChinaPost, my object was stuck in China for what reason? Tracking ID: LX706958125CN
user
Hi Daniel,

You'd better let your friend call China Post service number 11183 to further check it.
user
Bom dia !
adquiri uma furadeira em 26 de novembro de 2023, sob o código passado pela empresa LV907560684CN, postado em 29/11/2023. Após algum tempo tive que pagar a alfandega e o produto foi para macaé rj e entregue lá em 03/03/2024 a não sei quem e nem onde foi. fiz a compra em meu nome e paguei no meu cartão em 3x mais o pagamento da alfandega, colequei a compra no meu endereço Rua Dr Waldemar Gomes de Lucas, numero 80 casa 3 cep 24455-570 - nova cidade- são gonçalo - RJ.
aguardo esclarecimento e a entrega da minha encomenda

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