Recipient doesn't want to contact with custom to receive the package -what to do
Asked by Sue |
0
Hello!
I have send back (returned) the product to the seller - the package is at the customs, but the seller does not want to contact with customs.
How long does the package stay there waiting for the recipient?
What happens if the recipient does not do, what he's supposed to do at customs.
Does the package return to the sender (the address of the sender is on the package)?
The package I have send to return the item is stuck at customs with the status:
Carrier update, Carrier note: Waiting for Duty Payment
Please note that I have informed the recipient - seller - that he has to contact with customs - he has refused to do it. What can I do now? How to get my package back?
I hope, I will get an answer.
Thank you in advance.
I have send back (returned) the product to the seller - the package is at the customs, but the seller does not want to contact with customs.
How long does the package stay there waiting for the recipient?
What happens if the recipient does not do, what he's supposed to do at customs.
Does the package return to the sender (the address of the sender is on the package)?
The package I have send to return the item is stuck at customs with the status:
Carrier update, Carrier note: Waiting for Duty Payment
Please note that I have informed the recipient - seller - that he has to contact with customs - he has refused to do it. What can I do now? How to get my package back?
I hope, I will get an answer.
Thank you in advance.