Hello....I live in USA but purchased a guitar from Aliexpress to be shipped to my niece in the philippines. The guitar came to her broken. So we asked the seller to send her another un-broken guitar. The seller is telling us that he cannot because you have a freeze to ship to the philippines at this time. Is that true? Thank you for your help. Stay safe and healthy
Please transfer to addresses at 6100 Harbor Town Drive, Houston, TX 77036 to US postal service for secure delivery to customer. I have seen 2 packages broken into in the last 2 days. We have mail thieves at this apartment complex. Please inform driver to NOT leave packages in the trough outside the mailboxes. The trough is for trash. I had to make this same request last year. I am expecting a package from China next month and I do not wish for the thieves to get what I paid for. Please do something.
You need to contact the seller to reflect the problem and give you a solution about it as soon as possible.