Reason of return of packages

Asked by jony77 | 5/31/2021 2:23:57 AM

Hello,
One shipment coming from China (track #: EV740769232CN) has been returned to the supplier. In order for me to request a refund I need to show the reason of return. The supplier is not responding anymore and I cannot get someone from China post on the phone. How can I acquire the reason they returned the shipment? I cannot see it when using the tracking code. I really need for it to say the reason somewhere. Can anyone help?

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1 Answer(s)

Daisy | 5/31/2021 4:39:42 AM Reply

Hi jony77,

It was returned due to not pass the customs check of Netherlands.

2021-05-02 13:38 Netherlands, cancellation of imports from abroad

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