RE024236765CN | 2020-04-11 10:00 Send item abroad (EDI-received) then lost. - Q & A

RE024236765CN | 2020-04-11 10:00 Send item abroad (EDI-received) then lost.

Asked by msa | 9/23/2020 6:02:34 AM

Item didn't receive more than 5 months. Please check and update the status. Lost or Sold Out?

You may get the answer from the following articles:

How to Send Parcels to Foreign Countries by China Post

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 9/24/2020 12:21:33 AM Reply

Hi msa,

It's normal that it's still not delivered in five months. There is chance for it to have been lost. You need to contact the seller to reflect the problem and get a solution as soon as possible about this.

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