I asked you a question about a delay in the delivery of a package that I posted on 15th November 2016. Your reply was that I should call a phone number to find out myself. What then is the point in asking you a question if all you can do is provide a number that I cannot call from Ireland. Your service, and any answer you provide here is useless. Are you able to tell me in one sentence where my package RL612869563IE is and why it does not show a result when I enter it in the tracking form? Can you, in one sentence tell me what is wrong that it is not delivered almost two months later? If that is too hard a question to answer then close this forum because it is a very simple question.

Hi, I have a question regarding my delivery LZ018836505CN.
The delivery is EMS ePacket.
When I ordered I was given between 7 to 14 days for delivery.
It has been almost 2 weeks since I placed the order, but
it seems the parcel is stuck in the same city.
Arriving at the sorting center, dispatched, then comeback again.
Is there some kind of delivery restriction in some parts of China?

The first question is do you ship ems international to Slovenia (europe)?
The second question if yes how long does it take?
The third question what rate for merchandise box 1.5kg