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Question my order please

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Good evening I wanted to report the courier for the package never received, I don't have any mail available, it's left in the mail .-.” The international tracking number is this XCSU001121372BO

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1 Answer(s)

user
Hi Gabriele,

It's shipped by Xichen Supply Chain (Shenzhen) Co., Ltd. (熙辰供应链深圳有限公司). Tracking information shows it was delivered on November 15. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you.

Order number: XCSU001121372BO
Package status: Successfully received (24 days)
Country: China -> Italy
2024-11-15 14:05 Fiumicino,Rome,00054,Delivered->Your item was delivered in or at the mailbox
2024-11-15 09:40 Fiumicino,Rome,00054,Out for Delivery
2024-11-15 07:32 Fiumicino,Rome,00054,Arrived at Facility
2024-11-13 10:05 IT, Shipment in transit. Thanks for your waiting.
2024-11-11 08:16 IT, In Transit to Next Facility
2024-11-08 14:28 IT, Shipment in transit. Thanks for your waiting.
2024-11-06 09:10 IT, In Transit to Next Facility, Arriving On Time
2024-11-04 14:35 IT, In transit, it's progressing through Post network
2024-11-02 09:22 IT, Arrived at local carrier
2024-10-31 14:15 IT, Released from customs: customs cleared
2024-10-30 09:55 IT, Customs clearance agent received the shipment in destnation country
2024-10-29 09:38 IT, Arrival to the destination airport
2024-10-27 19:45 HONGKONG, Departure from HK center airport
2024-10-25 09:15 HONGKONG, Arrived at HK center airport
2024-10-23 07:16 shenzhen, Item outbound in sorting center.
2024-10-22 17:28 shenzhen, Item inbound in sorting center.

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