Hello,
I'm waiting for a parcel from China. The package is stuck for over a month in one location, city Zhengzhou. Can you help me please with the status of the package. Why he got stuck there?
Best regards,

The first question is do you ship ems international to Slovenia (europe)?
The second question if yes how long does it take?
The third question what rate for merchandise box 1.5kg

I asked you a question about a delay in the delivery of a package that I posted on 15th November 2016. Your reply was that I should call a phone number to find out myself. What then is the point in asking you a question if all you can do is provide a number that I cannot call from Ireland. Your service, and any answer you provide here is useless. Are you able to tell me in one sentence where my package RL612869563IE is and why it does not show a result when I enter it in the tracking form? Can you, in one sentence tell me what is wrong that it is not delivered almost two months later? If that is too hard a question to answer then close this forum because it is a very simple question.