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Question about NLpost order

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Hey there.

Last week on the 12th of February i made an order and they gave me a NLpost tracking number. LX939136321NL

After 5 working days my tracking number still shows on 17track and NLposts website as not recognized or not processed yet.

When i bring this up with my vendor she is saying that it is because of delays in Shenzhen (the package went from Qingdao to Shenzhen)

A friend of mine who had their order from the same company had their tracking number activated in late January after 5 working days where it was updated with "Item is at shippers warehouse" I was informed by my friend who ordered the same thing from the same vendor using the same shipping method that China Post actually takes it to Netherlands and then NLpost takes to my country.

If after 5 days my order isn't even at the shippers warehouse in Shenzhen where could it possibly be?

My post is destined to end up in New Zealand and is going through NLpost in the Netherlands and im going crazy not knowing what is happening with my package or having a tracking number to check for status updates.

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2 Answer(s)

user
Hi ratio1618,

Due to the coronavirus, the delivery was delayed for some days. So, the number will not be activated after 5 working days as before. You need to contact the vendor to confirm when the tracking will be available.

user
I was told by the vendors on Alibaba the package was going to be scanned today? Is this not the case?

Related Questions

Question about NLpost order (2 replies)

Hey there.

Last week on the 12th of February i made an order and they gave me a NLpost tracking number. LX939136321NL

After 5 working days my tracking number still shows on 17track and NLposts website as not recognized or not processed yet.

When i bring this up with my vendor she is saying that it is because of delays in Shenzhen (the package went from Qingdao to Shenzhen)

A friend of mine who had their order from the same company had their tracking number activated in late January after 5 working days where it was updated with "Item is at shippers warehouse" I was informed by my friend who ordered the same thing from the same vendor using the same shipping method that China Post actually takes it to Netherlands and then NLpost takes to my country.

If after 5 days my order isn't even at the shippers warehouse in Shenzhen where could it possibly be?

My post is destined to end up in New Zealand and is going through NLpost in the Netherlands and im going crazy not knowing what is happening with my package or having a tracking number to check for status updates.

Placed order 3/12/2020, tracking number LW579735883CN (8 replies)

Waiting for answers for 2 questions. Checked to see if there were answers and found both question were removed without being answers. I think it should be known that this is a terrible operation and should never order from them or any business associated with them. When they don't have an answer they just discard the question. Good luck dealing with this business that has no business sense.

ORDER (1 reply)

Hello,
I ordered a table in December, order number LX004211168CN and so far I have not received the order.
I looked on the internet and saw that my order arrived in Germany and immediately returned to China.
My question is why did he go back without anyone notifying me.
Thank you and I am waiting for an answer

Tracking (1 reply)

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