Hi,
Can I seek your advise on the whereabouts of my parcel, AM353327175CN, as on your website it is stated delivered but till today I've yet to receive it. I also checked my mailbox and it's not there.

Package num is LX253165863CN

The tracking link provided by the company doesn't return any information, however they have provided the following information directly:
"your item tracking information:
Guangzhou, [guangzhou international] has exported direct seal
Destination - query time: 336 ms
Sending place - query time: 58 ms
The 2019-10-20"
Guangzhou, [guangzhou international] has been exported directly
The 2019-10-20 07:54
Guangzhou, arrival [guangzhou international]
The 2019-10-19 also
Guangzhou, leave dongshan international express, next stop: guangzhou international"
Any further details would be greatly appreciated.
Many thanks in advance.