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Proof of delivery (last-mile delivery) - china post MT500000494439EX

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The delivery tracking page shows that the merchandise has arrived at my delivery address, however, this is not true. I have not been able to contact the shipping company because it appears that the tracking page you shared corresponds to an intermediary and not to the shipping company directly.

I ask that you contact the company in charge of last-mile delivery to request proof of delivery and verify where and to whom the merchandise was delivered.

Thank you;

Luz Angela Portilla Trespalacios

1 Answer(s)

user
Hi Luz Angela Portilla T.,

It's shipped by Meng Tu Supply Chain (萌兔供应链). Tracking information shows it was delivered on March 28. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact Meng Tu Supply Chain to check it for you.

Order number: MT500000494439EX
Package status: Successfully signed for (31 days)
Country: China -> Colombia
2025-03-28 14:49 Delivered CHIA 250008
2025-03-27 09:04 Out for Delivery CHIA 250008
2025-03-26 10:27 Arrive at the mail processing center
2025-03-24 14:03 Customs clearance completed
2025-03-22 13:37 The import customs keep it for inspection
2025-03-20 11:48 Customs clearance is in progress
2025-03-17 15:28 Arriveat Airport
2025-03-15 15:18 Departure [HK International Airport]
2025-03-12 09:37 Received by airline [Hong Kong]
2025-03-10 10:24 Handed over to carrier for transportation [Hong Kong]
2025-03-08 10:45 Express mail leaves processing center [Hong Kong]
2025-03-06 14:28 Express mail arrives at processing center [Hong Kong]
2025-03-03 15:02 Export customs/release [Shenzhen]
2025-02-28 10:13 Mail leaves processing center [Shenzhen]
2025-02-26 09:56 Mail has been sorted and is ready to be sent [Shenzhen]
2025-02-25 16:41 Received by Shenzhen processing center [Shenzhen]

Related Questions

Proof of delivery (last-mile delivery) - china post MT500000494439EX (1 reply)

The delivery tracking page shows that the merchandise has arrived at my delivery address, however, this is not true. I have not been able to contact the shipping company because it appears that the tracking page you shared corresponds to an intermediary and not to the shipping company directly.

I ask that you contact the company in charge of last-mile delivery to request proof of delivery and verify where and to whom the merchandise was delivered.

Thank you;

Luz Angela Portilla Trespalacios

Proof of Delivery, POD, for shipment AS033382727CN (0 reply)

Re: AS033382727CN
The delivery information is not correct as it is not a delivery made to me.
Probably it is only to a service point.

Could you please send me a POD, Proof Of Delivery, where I can see who has signed the delivery?

Or maybe you can inform me the contact information to the local transportation company who has made the delivery?

Many thanks in advance!
Best regards Veronica Maxe

Need proof of delivery (0 reply)

Hi,
I'm trying to get proof of delivery in order to solve a missing package due to a fake seller on amazon (the package never showed up). Amazon told me to inquire directly to you. Could you please send me proof of delivery for these following tracking IDs:
AS077507791CN
AS077507292CN
AS077051397CN
AS077505402CN

If there isn't any, I will inform Amazon so that I can get my refund from them

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