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Product lost in transit

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Hi,
I ordered something from China and it’s shipping through YANWEN. The seller has told me it’s going to arrive May 11 2022. Today I received an email from the seller that my product is lost in transit. Hope I could get some. This is form China to New York.
Tracking number: UD563690889YP

2 Answer(s)

user
Hi genebv,

It's sent by SUNYOU Express. It arrived in your country on April 20. You need to contact the seller to ask if there is another tracking number to track it when it's in the USA. If it couldn't be delivered in time, you need to let the seller give you a solution as soon as possible.

Number: UD563690889YP
Package status: In transit
Country: China -> United States
2022-04-20 23:18 Port of destination - Arrival
2022-04-13 22:48 Port of departure - Departure
2022-04-09 04:02 Yanwen facility - Outbound
2022-04-06 23:38 Processing information input
2022-04-06 13:34 Yanwen Pickup scan
user
Thank you Daisy for your quick response I truly do appreciate it. I will contact the seller to find out who is the delivery carrier in the US.
Thanks a million!

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