Hi Rick,

The delivery was failed on Nov. 13. The redelivery was also failed. You need to contact Poste Italiane to confirm your address and ask for a redelivery again asap. Or, it will be returned back to China.

Number: LZ089997528CN
Package status: Alert
Country: China -> Italy
Destination:
2024-11-15 02:55 PESCHIERA BORROMEO MI, Returned to sender, dated
2024-11-13 02:02 MILAN MI, In transit
2024-10-29 11:59 CHINA, Taking charge
Origin:
2024-11-13 18:31 Trial delivery/delivery failed (/plan to try follow-up operations/delivery on the next working day)
2024-11-13 14:38 【IT】Arrange delivery
2024-11-13 06:20 Arrived at [IT] delivery office
2024-11-13 02:02 Leave the [IT] Processing Center
2024-11-13 02:01 The customs at the place of destination allows import
2024-11-11 08:12 Send to overseas import customs
2024-11-11 08:11 Arrive at the destination processing center
2024-11-09 00:02 Arrive at destination
2024-11-06 06:57 Plane arriving
2024-11-05 23:30 Airline departure
2024-11-02 19:00 Airline departure
2024-11-01 15:53 Airlines receive
2024-10-30 13:55 Xiamen City, handed over to the carrier for transportation
2024-10-30 13:37 Xiamen City, the email has left [Xiamen International Exchange Bureau] and is being sent to the next stop.
2024-10-30 13:08 Xiamen City, [Xiamen International Exchange Bureau] has been exported directly
2024-10-30 13:08 Xiamen City, Export Customs/Release
2024-10-29 18:33 Xiamen City, delivered to export customs
2024-10-29 18:29 Xiamen City, the email has left [Huli Sales Department directly under Xiamen International Company] and is being sent to [Xiamen International]
2024-10-29 18:12 Xiamen City, the mail has been sorted at [Huli Sales Department directly under Xiamen International Company] and is ready to be sent out
2024-10-29 11:59 Xiamen City, China Post has received the mail
2024-10-25 22:38 Xiamen City, your email has been reviewed by EU Customs and sent to the next step for processing.
2024-10-25 17:47 Xiamen City, according to the requirements of EU Customs, your mail is being pre-declared (from October 2, 2023, all air items entering the EU must be pre-declared)

The problem is that no curier has arrived at my home. so it is impossibile that the delivery and the redelivery falied, because at my home no one arrived… and the other problem is that I can’t get help from Poste Italiane because I don’t have any Poste Italiane’s traking number, so I have to contact the China Post to organize another redelivery, and I tried, but no one answered my e-mails… could you be so kind to help me by setting another yet of redelivery to my house, before it’s too late?