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Problem with package nr. CP435616672CN

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Hi there, i was supposed to receive this package but it seems to have been blocked two weeks ago. Why? How can we unlock it? Should i contact the sender? where is the package now? thanks in advance

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1 Answer(s)

user
Hi Francesco Di Pietro,

CP435616672CN didn't pass the customs check and was returned back to the seller. The seller has got it on Feb.21. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: CP435616672CN
Package status: Alert
Country: China -> Italy
2021-02-21 14:57 Shanghai, return to the proper cast
2021-02-21 14:54 Shanghai, "FengxianNanqiao Touting Department" arrangements for delivery, delivery: Army Strong, Tel: 15601665190, Touting Department Tel: 021-57427832
2021-02-21 13:31 Shanghai, leave the "Shanghai Tailu Press Processing Sub-Center", the next stop "Post Shanghai Fengxian District South Bridge"
2021-02-19 12:34 Shanghai, import customs release
2021-02-17 01:46 Shanghai, sent to import customs
2021-02-16 23:58 Shanghai, Arrive at Shanghai Exchange Station
2021-02-16 01:21 Beijing, leave the Beijing International Mail Transfer Department, the next stop , Shanghai Exchange Station (transit)
2021-02-12 22:49 Beijing, arrive at the Beijing Integrated Mail Processing Center (transfer)
2021-02-12 06:09 Shanghai, Leave Shanghai Aviation Center, next stop Beijing Integrated Mail Processing Center
2021-02-07 22:43 Shanghai, To reach Shanghai International Terminal
2021-02-07 22:30 Shanghai, leave the "Fengxian District Bulk Processing Point", the next stop (Shanghai International)
2021-02-07 15:42 Shanghai, "Fengxian District Bulk Processing Point" has been received and sent

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