Hello, I have a problem with a shipment sent from Bulgaria to an address in China with the number RI 293128254BG. The shipment from 11/27/2023 is sitting in Guangzhou and the addressee does not receive it /reference on the Global Packing Tracking site/. The shipment was returned parcel to the seller /it is written on the parcel/р because it does not correspond to the description and does not work for me.
I am asking for your assistance and information, because I cannot recover the amount I paid for the shipment, and it is not cheap at all!

I have a problem with a shipment i need to receive. If i track my shipment it results."The shipment is handed over in bulk, final acceptance of goods to be confirmed" WHy?Tracking Number. RU716631105NL

I made request on 2/4/2019 to Saudi Arabia. Till now I didn’t get the shipment. What is the problem?. Why it is delayed ?. Tell the reason for that. This creates problem to me. What is the status of shipment ? . I need proper response. Update correct status of the shipment. When can I get ?. I really disappointed for this shipment. From 5 April 2019 to till date the same status of shipment.