Problem encountered during delivery attempt

Asked by Catherine | 4/25/2024 9:05:47 AM

Hello, amazon tells me that China Post has encountered a problem while attempting to deliver my package. I am told to contact you. My order number is 701-7294568-4539461. Why is there a problem with my delivery?

Thank you for your help,
Have a nice day

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How long does it take to ship via China Post?

Wrong parcel address. How to change it?

1 Answer(s)

Daisy | 4/25/2024 8:36:22 PM Reply

Hi Catherine,

Sorry, we are only a tracking platform. You need to contact the seller or your local post courier who delivers it to you to help you solve the problem.

Related Questions

Problem encountered during delivery attempt (1 reply)

Package delivery attempt (2 replies)

Hi,
I have returned some goods to a chinese seller and the tracking says there was a delivery attempt on 30.12.
The seller has not received it yet, so I guess the attempt failed.
Tracking Nr is: CY511249954DE
Is there an issue with the address? Will there be a second delivery attempt?
Kind regards
Tobias

Delivery attempts (0 reply)

I ordered something on amazon and the status says delivery attempt but ive been home the entire time and noone has shown up for a delivery attempt. Can you provide a number to the carrier that is attempting delivery in Vancouver, Washington, USA