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Problem encountered during delivery attempt

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Hello, amazon tells me that China Post has encountered a problem while attempting to deliver my package. I am told to contact you. My order number is 701-7294568-4539461. Why is there a problem with my delivery?

Thank you for your help,
Have a nice day

1 Answer(s)

user
Hi Catherine,

Sorry, we are only a tracking platform. You need to contact the seller or your local post courier who delivers it to you to help you solve the problem.

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Problem encountered during delivery attempt (1 reply)

Hello, amazon tells me that China Post has encountered a problem while attempting to deliver my package. I am told to contact you. My order number is 701-7294568-4539461. Why is there a problem with my delivery?

Thank you for your help,
Have a nice day

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Hi,
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The seller has not received it yet, so I guess the attempt failed.
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Kind regards
Tobias

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