Problème with my shipping
Asked by Teddy florin |
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I never recieve my order, the number was AS811365432CN and i was suppose to recieve it in Canada at Québec city but the tracking tell me he was out for devivery the 12 june by china post. We dont have china post in Canada. So ils impossible that my order was out for delivery in Canada. Can you retriever my order please
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3 Answer(s)
Teddy florin
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Hi, no i just call post Canada and they tell me that your number is not in The systeme of post canada. So they tell me to send complain to you for investigation about my package. Can you investigate and find my pacage cause i never recieved it and it's begin to be really complicated.
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Daisy
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Hi Teddy florin,
Sorry, we could only see it was delivered on June 18. If you couldn't get it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Sorry, we could only see it was delivered on June 18. If you couldn't get it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
It's delivered by Canada Post after it arrives in Canada. If you couldn't get it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.